Process Steps
Browse & Add to Basket
Employees search the catalogue by category or keyword and add items to their basket.
Submit Request
Assign a cost centre, delivery location, and submit the order for approval.
Approval & Allocation
Manager approves within threshold; items are allocated and picked from storage.
Fulfilment & Delivery
Track the order through picking, dispatch, and delivery with confirmation receipt.
System Flow
Key Features
Smart Search & Browse
Category-led browsing with semantic search that understands natural language queries like 'ergonomic chair with lumbar support'.
Reuse First Nudges
Contextual prompts showing cost and carbon savings when pre-owned alternatives are available for requested items.
Approval Workflows
Configurable approval thresholds with automatic escalation based on order value and department budget rules.
Fulfilment Tracking
End-to-end order tracking from approval through picking, dispatch, and delivery with real-time status updates.
Application Screens
Marketplace Home
Category tiles, featured items, and personalised recommendations
Search & Results
Filtered search results with reuse badges, condition scores, and photos
Basket & Checkout
Review selected items, assign cost centre, set delivery details
Order Tracking
Real-time fulfilment pipeline showing current stage for each order
Approval Queue
Manager view of pending requests with approve/reject actions and budget context
Benefits
- Familiar e-commerce experience drives adoption
- Reuse First nudges shift behaviour toward sustainable choices
- Full audit trail from request to delivery for every item
- Reduced procurement spend through internal reuse marketplace